This Privacy Policy explains what personal data we collect, why, and the rights you have. It applies to our websites and the TextCall Services provided by Intergo Telecom.
TextCall is a communications platform operated by Intergo Telecom Ltd, a company registered in Cyprus (registration number HE 352115) with its registered office at Tepeleniou 17, Office 102-103, 8010 Paphos, Cyprus (“TextCall”, “we”, “us”). This Privacy Policy explains how we handle personal data when you visit our websites, contact us, or use our messaging, voice, verification and numbering services (the “Services”).
For questions about this policy or your data, contact us at privacy@intergotelecom.com. Our Data Protection Officer can be reached at dpo@intergotelecom.com.
We act as a data controller for personal data about our website visitors, prospects and customer account contacts. When our customers use the Services to send messages or place calls to their own end-users, we act as a data processor, processing that traffic and related metadata on the customer’s behalf and under our Data Processing Agreement. This policy describes our controller activities; processor activities are governed by the customer contract and DPA.
| Purpose | Legal basis (GDPR Art. 6) |
|---|---|
| Providing and operating the Services; account management; support | Performance of a contract |
| Responding to sales enquiries and demos | Legitimate interests / steps prior to a contract |
| Billing, fraud prevention, network and platform security | Legitimate interests; legal obligation |
| Marketing communications | Consent (or soft opt-in where permitted) |
| Complying with telecom, tax and legal obligations | Legal obligation |
Where you have consented or where permitted by law, we may send you information about our Services. You can opt out at any time via the unsubscribe link in any email or by contacting us. We do not sell your personal data.
We share personal data with: carriers, aggregators and channel partners strictly as needed to deliver traffic; vetted sub-processors (hosting, analytics, CRM, payment) under written data-protection terms; professional advisers; and public authorities where legally required. A current list of sub-processors is available on request.
Our Services are global, so personal data may be transferred outside the EEA. Where it is, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses and additional measures where required.
We keep personal data only as long as necessary for the purposes above, to comply with legal, tax and regulatory obligations, and to resolve disputes. Traffic and message metadata are retained per the customer contract and applicable telecom rules. Contact privacy@intergotelecom.com for specifics.
Subject to applicable law, you have the right to access, rectify, erase, restrict or object to processing, to data portability, and to withdraw consent at any time. To exercise these rights, contact us using the details above. You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection of Cyprus, or your local supervisory authority.
We maintain technical and organisational measures appropriate to the risk, including encryption in transit, access controls, per-tenant isolation and monitoring. No method of transmission is completely secure, but we work continuously to protect personal data.
We use cookies and similar technologies as described in our Cookie Policy. You can manage preferences via our cookie banner.
The Services are intended for businesses and are not directed to children under 16. We do not knowingly collect their personal data.
We may update this policy from time to time. Material changes will be posted here with a revised “last updated” date.
Intergo Telecom Ltd, Tepeleniou 17, Office 102-103, 8010 Paphos, Cyprus. Email privacy@intergotelecom.com · DPO dpo@intergotelecom.com.