Receive and reply across SMS, WhatsApp, Viber and Telegram from a single shared inbox — route to agents, automate with bots, and keep every message logged and searchable.
SMS · WhatsApp · Viber · Telegram — one shared inbox
Inbound SMS, WhatsApp, Viber and Telegram threaded together in one shared inbox — no tab-switching.
Route conversations to the right agent or team, with handoff from bots to humans when it matters.
Bots handle the routine, and every inbound and outbound message is logged, searchable and auditable.
Customers reply on whatever channel they prefer. The unified inbox captures every inbound message in real time, keeps conversations in one thread, and makes sure a reply never slips through the cracks.
Every inbound message across channels is normalised into one model and delivered to your endpoint in real time; reply on the same channel over one API — the inbox stays in sync.
message.inbound model across every channel.# Reply to an inbound message on any channel curl -X POST https://api.textcall.com/v2/messages \ -H "Authorization: Bearer $TEXTCALL_KEY" \ -H "Content-Type: application/json" \ -d '{ "to": "+35799000000", "channel": "whatsapp", "text": "Sure \u2014 tap the secure link I just sent." }' # → 200 OK · queued · threaded in the inbox
Tell us which channels you want to receive on — we’ll set up your inbox, webhooks and logging.