Telephony

Every call, transcribed & summarised.

Turn calls into searchable text and instant summaries. TextCall’s AI transcription captures every conversation for QA, compliance and coaching — automatically.

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Real-time & post-call · Summaries · Searchable

AI Transcription

Agent: Thanks for calling TextCall…

Customer: I need to verify my account.

Agent: Sure — sending an OTP now.

✓ Transcribed & summarisedsearchable, per call

What you get

📝

Accurate transcripts

Speaker-separated transcripts for every call, in multiple languages.

🧠

AI summaries

Instant call summaries and action items — no manual note-taking.

🔍

Searchable & compliant

Find any call by keyword; retain records for QA and compliance.

Why AI transcription

What gets said, on the record

You can’t coach or comply with what you can’t review. AI transcription makes every call searchable and summarised, so QA, training and compliance run themselves.

✓ Real-time and post-call transcription.
✓ Automatic summaries and action items.
✓ Keyword search across all calls.
✓ Pairs with Click to Call and SIP Trunks.

Talk to our team →

Why operators switch

Auto

Per call

Summaries

& actions

Any call

Multi

Language

For developers

Built for developers — read the docs

Pull speaker-separated transcripts, summaries and action items for any call over one REST API — or receive them automatically via webhook when a call ends.

✓ Real-time and post-call transcription.
✓ Automatic summaries and action items.
✓ Keyword search across every call.
✓ Webhook on call completion.

Read the documentation →

transcription.sh

# Get a call transcript & summary
curl -X GET https://api.textcall.com/v2/calls/cl_8842/transcript \
  -H "Authorization: Bearer $TEXTCALL_KEY"

# → 200 OK · transcript + summary + action items (JSON)

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Put your calls to work

Talk to us about transcription for your team.

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