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Inbox

Receive messages on Viber.

Let customers reach you on Viber. Receive inbound messages, reply two-way, automate with bots, and keep every conversation in one inbox.

Two-way Viber · Inbound webhooks · Unified inbox

AcmeViber Business
TODAYInbound Viber — two-way & bots.
Is my order shipped?12:03
Yes — arriving today. Track: txt.cl/o12:03✓✓
Great, thanks!12:04
Message
Viber Business Partner
Inbound to your inbox

Official partner across every channel

Tech ProviderOfficial partner
Business PartnerOfficial partner
RCS OfficialVerified partner
Direct ConnectionOfficial Integration
What you get

What you get

💬

Two-way Viber

Receive and reply to Viber Business messages in real time.

🤖

Bot & automation

Automate common questions and route the rest to agents.

📥

Unified inbox

All inbound Viber threads alongside your other channels, fully logged.

Why Viber inbound

Conversations on a channel they trust

In your Tier-1 markets Viber is a primary channel. Inbound Viber captures replies and questions, automates responses, and keeps everything on the record.

  • Inbound Viber message webhooks.
  • Two-way conversations and bot automation.
  • Unified inbox and message logs.
  • Pairs with outbound Viber campaigns.

Why operators switch

2-way
Viber
Bots
Automation
Inbox
Unified
Logged
Every message
See it in action

An inbound Viber, handled in real time

A customer messages you on Viber, we fire a real-time message.inbound webhook, and your bot or agent replies — every message logged and threaded.

Inbound Viberfrom a Viber user
Is my order shipped?
POST /webhook · message.inbound ✓
Yes — arriving today. Track: txt.cl/o
For developers

Built for developers — read the docs

Inbound Viber messages are delivered to your endpoint in real time; reply two-way, automate with a bot, or route to an agent — all over one API.

  • Inbound Viber webhooks, signed and retried.
  • Two-way conversations and bot automation.
  • Unified inbox and full message logs.
  • Pairs with outbound Viber campaigns.
viber-inbound.sh
# Reply to an inbound Viber message
curl -X POST https://api.textcall.com/v2/viber/messages \
  -H "Authorization: Bearer $TEXTCALL_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "from": "Acme",
    "to": "+35799000000",
    "text": "Yes — arriving today."
  }'

# → 200 OK · delivered via Viber
Contact Sales

Turn on Viber inbound

Tell us your markets and we’ll get you receiving on Viber.